This afternoon I also had chance to speak in person with my fleet manager about the three aforementioned driver assist loads about a month ago. The bottom line is that I was authorized to assist with the unloads (Authorized being CFI's terminology. I use the term ordered myself.) but because I didn't phone or Mobile Max in the time spent assisting CFI has no way to bill the customer in each case and if CFI doesn't get paid, neither do I.
I still did the work though.